Charly thanks for your thoughts. I agree with where you are coming from. I may not always post a comment, but sure appreciate those that do.
On May 30, 2012 8:00 PM, "Charly Risenmay" <doterrasanantonio@gmail.com> wrote:
>
> I didn't say we shouldn't talk about things--but my concern was going today and getting too negative rather than just constructively dealing with it This was not the only instance. Again, not to offend--just my two cents.
>
> Charly
>
>
>
>
> On May 30, 2012, at 8:33 PM, Lynn <lynn19791997@yahoo.com> wrote:
>
> > That is a nice post, Charly, but I have to say I like to be warned
> > about things so I don't have to deal with the same problem.
> >
> > On May 29, 8:39 am, Charly Risenmay <doterrasananto...@gmail.com>
> > wrote:
> >> This is a "general response"--not targeted at anyone. But I feel I want to
> >> say something on this situation. My Oil Business is a business that was
> >> set up by the Sedivy's to assist others in achieving success. They run
> >> this business with the sole intent of helping others succeed like they
> >> have. They are some of the most giving, supportive people I have had the
> >> occasion to know. The diffusers were a great idea that they put out there
> >> to help others have a tool--the first ones didn't work out. I can
> >> certainly understand everyone's frustration with that. But it seems to
> >> have come to a bash session on My Oil Business. I admit--I have never
> >> reached a live person there, either. However, I just e-mail (as per their
> >> suggestion on the voicemail) and I have always had a response and they have
> >> always fixed whatever it is that I needed fixing. While I understand that
> >> this is frustrating, perhaps it would of more value to be more positive.
> >>
> >> Lately there seems to be a lot of negativity about a lot of things. This
> >> truly bothers me. I have started deleted masses of emails rather than read
> >> them. There are always problems in life--we can approach them with a
> >> positive manner looking for solutions, or we can throw up our hands and
> >> kvetch about it. A few years ago, I decided to rid myself of anything that
> >> continually created negative energy. I did this because I have great
> >> struggles in life--and I knew I could not survive without making sure that
> >> discarded the things that tore me down inside. I am not a head
> >> -in-the-sand person. I know there are problems and they need solutions.
> >> But I am concerned about the negative approach. And once that approach is
> >> taken, there is a jump on the bandwagon situation that then escalates.
> >>
> >> I hope you will all forgive me for this post. I hope that rather than
> >> "me-too-it-all-stinks", we can change things to "Great! What can we do to
> >> solve this?" In this case, my suggestion would be that one person get the
> >> info (as was done through the e-mail I am responding to) and post it for
> >> all. But saying they do not care was kind of the tipping point for me to
> >> speak up. I hope if I have hurt anyone that they will forgive me.
> >>
> >> Charly
> >>
> >> On Tue, May 29, 2012 at 10:11 AM, Kat Brockway Koopman <
> >>
> >>
> >>
> >>
> >>
> >>
> >>
> >>
> >>
> >> doterra.koop...@gmail.com> wrote:
> >>> Date: Tuesday, May 29, 2012
> >>> Subject: My Oil Business: Update Tracking #746
> >>> To: Doterra.koop...@gmail.com
> >>
> >>> Kathleen brockway Koopman,
> >>
> >>> This is an auto-generated email from an address that does not accept
> >>> replies.
> >>
> >>> The case number 746 has been updated.
> >>> You can check this case status by visiting this web page:
> >>> http://myoilbusiness.3dcartstores.com/crm.asp?mk=bdb3qilic4-746
> >>
> >>> (Hotmail users may need to copy/paste this link into a browser
> >>> manually.)
> >>
> >>> Important: If you have a "this is not spam" button in your email
> >>> program, please click it to ensure you receive our next email when a
> >>> representative responds to this case.
> >>
> >>> Ticket status: Completed
> >>
> >>> Department: Sales
> >>
> >>> Subject: Urgent matter
> >>
> >>> Kathleen,
> >>
> >>> I am sorry to hear that you are having problems with the diffuser. As
> >>> stated on our website we are happy to make exchanges for the diffuser.
> >>> We have sold over 5,000 SpaMist diffusers and have had less than 1% of
> >>> the deffective. We have exchanged all of them and will continue to do
> >>> so. The SpaVapor is a new diffuser and is working out great.
> >>
> >>> The PearlEssence SpaMist diffuser is no longer in stock. We have
> >>> switched to the SpaVapor diffuser, which is very similar, but is
> >>> actually a little better. We have had less returns with the new
> >>> diffuser. I think you will find it is working better.
> >>
> >>> If you need any help with an exchange on the diffuser the best and
> >>> fastest way to reach us through email. You can email your request to
> >>> myoilbusiness.st...@gmail.com and they will be happy to help.
> >>
> >>> Thank you,
> >>
> >>> My Oil Business
> >>
> >>> Sincerely,
> >>> My Oil Business
> >>
> >>> I was very surprised they either not realize or did not want to notice
> >>> something was wrong here.
> >>
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> >>
> >> --
> >> doTERRA Independent Product Consultant
> >> IPC # 90467
> >> (830) 388-9869
> >
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