Love this post Charly! - Jessica
On May 29, 8:39 am, Charly Risenmay <doterrasananto...@gmail.com>
wrote:
> This is a "general response"--not targeted at anyone. But I feel I want to
> say something on this situation. My Oil Business is a business that was
> set up by the Sedivy's to assist others in achieving success. They run
> this business with the sole intent of helping others succeed like they
> have. They are some of the most giving, supportive people I have had the
> occasion to know. The diffusers were a great idea that they put out there
> to help others have a tool--the first ones didn't work out. I can
> certainly understand everyone's frustration with that. But it seems to
> have come to a bash session on My Oil Business. I admit--I have never
> reached a live person there, either. However, I just e-mail (as per their
> suggestion on the voicemail) and I have always had a response and they have
> always fixed whatever it is that I needed fixing. While I understand that
> this is frustrating, perhaps it would of more value to be more positive.
>
> Lately there seems to be a lot of negativity about a lot of things. This
> truly bothers me. I have started deleted masses of emails rather than read
> them. There are always problems in life--we can approach them with a
> positive manner looking for solutions, or we can throw up our hands and
> kvetch about it. A few years ago, I decided to rid myself of anything that
> continually created negative energy. I did this because I have great
> struggles in life--and I knew I could not survive without making sure that
> discarded the things that tore me down inside. I am not a head
> -in-the-sand person. I know there are problems and they need solutions.
> But I am concerned about the negative approach. And once that approach is
> taken, there is a jump on the bandwagon situation that then escalates.
>
> I hope you will all forgive me for this post. I hope that rather than
> "me-too-it-all-stinks", we can change things to "Great! What can we do to
> solve this?" In this case, my suggestion would be that one person get the
> info (as was done through the e-mail I am responding to) and post it for
> all. But saying they do not care was kind of the tipping point for me to
> speak up. I hope if I have hurt anyone that they will forgive me.
>
> Charly
>
> On Tue, May 29, 2012 at 10:11 AM, Kat Brockway Koopman <
>
>
>
>
>
>
>
>
>
> doterra.koop...@gmail.com> wrote:
> > Date: Tuesday, May 29, 2012
> > Subject: My Oil Business: Update Tracking #746
> > To: Doterra.koop...@gmail.com
>
> > Kathleen brockway Koopman,
>
> > This is an auto-generated email from an address that does not accept
> > replies.
>
> > The case number 746 has been updated.
> > You can check this case status by visiting this web page:
> >http://myoilbusiness.3dcartstores.com/crm.asp?mk=bdb3qilic4-746
>
> > (Hotmail users may need to copy/paste this link into a browser
> > manually.)
>
> > Important: If you have a "this is not spam" button in your email
> > program, please click it to ensure you receive our next email when a
> > representative responds to this case.
>
> > Ticket status: Completed
>
> > Department: Sales
>
> > Subject: Urgent matter
>
> > Kathleen,
>
> > I am sorry to hear that you are having problems with the diffuser. As
> > stated on our website we are happy to make exchanges for the diffuser.
> > We have sold over 5,000 SpaMist diffusers and have had less than 1% of
> > the deffective. We have exchanged all of them and will continue to do
> > so. The SpaVapor is a new diffuser and is working out great.
>
> > The PearlEssence SpaMist diffuser is no longer in stock. We have
> > switched to the SpaVapor diffuser, which is very similar, but is
> > actually a little better. We have had less returns with the new
> > diffuser. I think you will find it is working better.
>
> > If you need any help with an exchange on the diffuser the best and
> > fastest way to reach us through email. You can email your request to
> > myoilbusiness.st...@gmail.com and they will be happy to help.
>
> > Thank you,
>
> > My Oil Business
>
> > Sincerely,
> > My Oil Business
>
> > I was very surprised they either not realize or did not want to notice
> > something was wrong here.
>
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> --
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