Re: [Everything doTERRA] Re: busted aroma ace

Pat, thank you for your very kind words.

I'm with you on that integrity thing! Quality products are great! Quality products from a company with impeccable integrity is absolutely the best!
Jan

On Sunday, October 21, 2012 3:11:03 PM UTC-7, Pat Leavitt wrote:

To Jeff Shepherd and Everything doterra, a big thumbs up to Diffuser World. Your kind offer has us all looking at our Ace diffuser with great respect. And the fact that Jan has endorsed you has us all very impressed.

A All-American company that stands behind their product and has a great product to boot. I just reached over on my desk and turned on my Ace.

Lets give a cheer for Diffuser World for their intergrity!!

Cheers,
Pat

On Sun, Oct 21, 2012 at 11:00 AM, Jan Meredith <janess...@peak.org> wrote:

I want to give Jeff Shepherd and Diffuser World a big thumbs up. Jeff
has been a great source of advise and diffusers for me starting a few
years before doTERRA even came about. I've had 4 or 5 different
Diffuser World diffusers and all have been excellent with the AromaAce
the best for my needs so far. I appreciate their high quality products
and their excellent customer support!
Jan Meredith

On Oct 20, 10:50 am, Jeff Shepherd <americanaromather...@gmail.com>
wrote:
> Hello Sarah,
>
> No worries! It is not as bad as you think.
> Although dumping EO into the pump does indeed completely ruin the pump.
> The Aroma-Ace can be fixed! Diffuser World understands that accidents
> happen and we want you to enjoy your Aroma-Ace for many, many years.
> We are a U.S. Manufacturer and a Utah Company that stands behind our
> products 100%
> The Aroma-Ace is covered by a full year warranty and although dumping oil
> into the pump is not covered we are willing to completely rebuild your
> Aroma-Ace with all new parts *at our cost*.
> *That's just $30!*  ~AND~  While we can, I will even pay for shipping your
> re-built Aroma-Ace back to you!
>
> To have your Aroma-Ace repaired just box it up and be sure to *include the
> Atomizer Attachments* (so that we can completely test your Aroma-Ace before
> shipping it back to you).
> Print out the RMA Form that I have attached to this post and use your
> original order number as the RMA Number.
> Fill out the form as completely as possible and send it in the box to the *address
> on the form*.
> Include a check for $30 to Diffuser World Inc.
>
> In about a week you will receive your Aroma-Ace back working as good as new!
>
> I hope that this service will help you and any others in the group that
> have that OOPS that sometimes happens.
>
> Essentially Yours,
>
> Jeff Shepherd CEO
> Diffuser World Inc.
> The Global Leader in Diffuser Technology.On Thursday, October 18, 2012 1:15:12 PM UTC-6, Sarah Savage wrote:
>
> > I just realized that I broke my aroma ace after having it less than a
> > month.  I must have tipped it over while an oil bottle was in it while I
> > was transporting it.  I think I got oil in the air pump (?) because it now
> > guzzles oil and leaks it out through all the cracks of the diffuser.  I am
> > so sad!  Are there any tips out there on how I might be able to fix this or
> > should I just resign myself to buying another one?
>
>
>
>  Diffuser World RMA Form NEW.doc
> 49KViewDownload

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PAT LEAVITT
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