Friday 13 April 2012

Re: [Everything doTERRA] No Computer, No Receipt?!

I have the same problem with the Amish. They have no computer no phone. They go to a phone booth or call me to place their orders. I have emailed service at doTERRA quite awhile ago, they said they would look into this. Nothing has been changed and it is upsetting to them. It would solve so much if the company would put a itemized receipt in like they use to. It is sad for those without the convience of computer and phone. Not much communication for them for 10% off, promotions, etc. It is costly to print and the postage for me too to send. A problem.

On Fri, Apr 13, 2012 at 9:42 PM, Patricia Leavitt <doterradiscover@gmail.com> wrote:
This is one of the things that doTerra will need to address, until then maybe you could just run her a receipt. It would keep her happy and I'm sure eventually we will address this problem.

Thanks,
Pat

On Fri, Apr 13, 2012 at 3:38 PM, Lynn <lynn19791997@yahoo.com> wrote:
I have a lady who places her Loyalty Rewards order by phone.  She does
not have a computer and does not know how to use one.  She asked
doTERRA to send a receipt with her order and they said they couldn't.
She asked if they could send one separately, and they said no, the
only way to get one is if you have a computer. This seems crazy to me.
Of course I could print one out for her and mail it every month, but
they should really accommodate those without a computer!  Any
suggestions?

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PAT LEAVITT
FOUNDING DIAMOND CONSULTANT


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