[Everything doTERRA] Re: New back office

I am finally getting in to the new back office/virtual office to check it out. I heard the complaints about the graphic tree and have been putting off investigating it. But my biggest complaint thus far is that things are not updating in real time. I have changed my November LRP and it shows the old amount from last month everywhere still which means I also can't rely on what is showing up for my down line. That also means is it showing that I am not getting my Power of Three bonus although I have updated my amount to ensure the OV on my first line is 600. This is completely unacceptable. I can't trust any of the numbers. The old graphic tree shows my updated LRP order for November, but no where in the new back office is the amount correct, even after logging out and coming back in.

Also I am now noticing that under My Enrollees the information isn't populating. Like # of days enrolled is 0. PV and OV is 0. I also tried running some reports and the information showing up is not correct. May be October and not November, but the query doesn't give a date range so the expectation is that it would be current/real time. Maybe since it is beta it isn't real time, but I've testes software once upon a time and it's driving me crazy. I like to fill out bug reports! :)  I know this is in beta mode and some of the features might be good, but only if they can't fix the bugs. I will definitely share this with corporate, so they are getting some feedback, but thought I'd restart this conversation ...

Andrea 

On Thursday, September 20, 2012 3:24:55 PM UTC-7, Emily wrote:

I was exploring the graphic tree version of my organization in the new back office and I can't stand it.  Everyone's icon looks the same other than colors for rank.  There is no way for me to tell if people are on LRP from looking at it or not.  Is anyone else having this problem?  Does anyone else consider this a problem?  I used the graphic tree all the time and now it is a lot less useful.  Thoughts?  I wasn't at convention so if I am missing something here, let me know.

Emily

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