Re: [Everything doTERRA] Re: Might have lost a customer - flat shipping rate

Hi Guys the shipping Rates are very reasonable, and a lot cheaper than a
number of other US based MLM Companies


John Green
----- Original Message -----
From: "Ginny Eiseman" <ginny@kpunet.net>
To: <Everythingessential@googlegroups.com>
Sent: Saturday, February 09, 2013 7:22 AM
Subject: Re: [Everything doTERRA] Re: Might have lost a customer - flat
shipping rate


> There have been lots of discussions about the shipping rate. I think it is
> very fair and reasonable. Living in Alaska we order a lot. Priority mail
> is expensive. The starting rate is $6 (flat rate or otherwise unless it
> fits in an envelope and isn't bulky). So yes the customer who orders one
> bottle doesn't like it, but those are the postal charges not including
> box, bubble wrap and the time to carefully package. The majority of us
> enjoy low rates. I love that I order the bulk product guides and the
> charge is like $12. I also have people who just want a bottle or two. I
> keep an inventory and when they want it they let me know and I sell it to
> them at wholesale (if they are enrolled/PM and are on my team). They have
> to come to me, I don't run it to them. They want wholesale and no
> shipping. Keep in mind if we complain about the shipping and they
> re-evaluate it I'll bet those of us that order large amounts will end up
> paying more so I'm willing to sacrifice the small percentage that order
> small for those of us that order over $100 every month. Technically flat
> rate should be $13 minimum for us and we pay $9.
> gin
>
>
>> i recommend having everyone who is unhappy with the shipping rate--not
>> just you--to call customer service and complain. 50 customers calling is
>> more effective than one consultant calling 50 times. a few months ago,
>> doterra did tell me they are working on lowering the rate and are hoping
>> it will change sometime soon. my stuff gets here soon, but not always in
>> good condition. i've voiced that as well.
>
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