Awesome!!! Thank you Brenda! And no way was I gonna throw it away,
lol...in fact I turned it on last night just "hoping" it would
actually start misting again! :) I am going to that site RIGHT
NOW:):):) Yay I may not have to buy a new one yet! I'll let you know
how it goes:)
On Jul 3, 12:28 am, Brenda Lakanen <brc5...@yahoo.com> wrote:
> Hi Amelia, don't throw that Lotus out just yet! Go to http://www.simplygoodstuff.com/ceramic_disc.html; order the 16mm size
> Ceramic Disc. If you order 2 they are only $5 each, plus $.99 shipping.
> It took about 10 days to receive the order. My husband easily replaced
> the part. The disc is the part that makes the mist and is usually the
> culprit when they stop working. Usually last a couple of years.
> I have 2 Lotus diffusers and the oldest one lasted 2 1/2 years before it
> stopped working. Good luck.
>
>
>
>
>
>
>
> On Monday, 2 July 2012 23:12:01 UTC-5, Amelia1968 wrote:
>
> > Pat YOU are a rock star!:) I just love this site and all the doterra
> > ppl!!! I was so sad for Elaine when I read her post over the
> > weekend...I was at the same time SO thankful that I have 2 lotus
> > diffusers that I use constantly (well 1 more than the other) and have
> > never had any issues with either of them!
>
> > And then omgosh last night when I was trying to diffuse my evening
> > "blend" to relax hubby and me it went ca-pooy;( It runs and the light
> > is on but no ones home, lol...NO diffusion just a hum and a light (I
> > even cleaned it with my little brush etc and still nothing..BOOOO
> > HOOOO HOOO HOOO HOOO...me crying:(...)...now I'm sad too but I really
> > can't complain because I have used it DAILY most days MUTIPLE times a
> > day as well as at events etc for about 2 yrs so although I was hoping
> > it would last indefinitely (aka FOREVER) I think it's gonna have to be
> > replaced, booo hooo hooo hooo:( lol...but I will def GLADLY get
> > another Lotus b/c I LOVE this diffuser! It is amazing....and honestly
> > even though I'm probably gonna have to replace it soon (unless someone
> > knows a trick I don't know for troubleshooting) I still think I got my
> > $$$s worth and will buy another one...:):):) So YAY doterra and Lotus
> > diffusers!:)
>
> > On Jul 2, 8:22 pm, Patricia Leavitt <doterradisco...@gmail.com> wrote:
> > > I talked to Emily Wright today and she put her executive (Melanie) on it
> > > right away. When I got back to my RV there was a message from Melanie
> > > asking for all the information on Elaine.
> > > I am going in tomorrow and they will have an answer for me and I am sure
> > > they will have your diffuser on its way to you.
>
> > > Pat
>
> > > On Mon, Jul 2, 2012 at 10:06 AM, AndreaLynn <andrealynn...@msn.com>
> > wrote:
> > > > doterra has gotten a lot of new people. I am not sure if they told you
> > the
> > > > right thing to do. Have you tried calling doterra back and asking for
> > a
> > > > supervisor?? I had a problem with my first diffuser severl months ago
> > and
> > > > all they said to do is ship it back to them (DOTERRA) and they would
> > take
> > > > care of everything and they did!! AND they sent me a new one right
> > > > away!..... I do think I had to pay shipping to send it back though.
> > I
> > > > don't think they told you correctly when they said for YOU to send it
> > to
> > > > Lotus Repair as you were dealing with DOTERRA not the third party. I
> > > > would try and talk to someone higher up and see if they will help you
> > out
> > > > here!
>
> > > > On Saturday, June 30, 2012 10:19:43 PM UTC-4, Elaine wrote:
>
> > > >> I feel like crying.
> > > >> Three months ago, I purchased a Lotus diffuser with my tax refund.
> > > >> Within two weeks, it stopped working properly. I did
> > trouble-shooting
> > > >> for several weeks with doTerra member services and read threads on
> > here in
> > > >> this group. I tried everything everyone suggested. It still didn't
> > work
> > > >> properly.
> > > >> So, I sent it back. I got permission via email and a phone call to
> > send
> > > >> it to the Lotus Repair department. I printed off all the emails back
> > and
> > > >> forth trying to trouble-shoot and my instructions for return, made a
> > copy
> > > >> of my receipt, and paid more than $14 to have it shipped back to
> > Utah.
>
> > > >> I've been hoping for a new replacement, or in the least a repair
> > (sorry,
> > > >> it bugs me to have a new item repaired--I think I should get a new
> > one, but
> > > >> that's just the OCPD in me). Since it was already so expensive to
> > purchase
> > > >> and to ship here, and then I was paying more than $14 to ship it
> > back, I
> > > >> chose not to get insurance or delivery confirmation (yes, I see how
> > > >> backwards this thinking is now, but money is so tight, and hindsight
> > is
> > > >> always 20/20). The Lotus was scheduled to arrive a week ago
> > yesterday.
>
> > > >> I emailed consultant services today and just got a reply--they have
> > NOT
> > > >> received my Lotus. It's gone. It's lost in the mail. I have no
> > proof I
> > > >> sent it besides my receipt from the post office, and that gets you
> > nowhere
> > > >> without insurance. And stupid me didn't buy insurance, so I'm out the
> > $100+
> > > >> for the Lotus and the shipping. I simply cannot afford to buy
> > another one,
> > > >> nor am I sure I really want to after this experience and not feel
> > confident
> > > >> it would be worth the money and work properly.
>
> > > >> I'm so very sad about this whole thing.
>
> > > >> I suppose it's possible that it will be found and still arrive and
> > maybe
> > > >> get fixed and returned to me, but I paid for expedited shipping so it
> > would
> > > >> arrive before the 90 days was up, so there's absolutely no reason it
> > > >> wouldn't be there by now, and now I'll be charged for the repairs
> > because
> > > >> it's past 90 days. It was almost two weeks ago I sent it off.
>
> > > >> I think this is all so unfair--if the Lotus had been working properly
> > in
> > > >> the beginning, none of this would have happened. It's not my fault a
> > $120
> > > >> piece of equipment didn't work and now I'm out all that money and
> > have no
> > > >> good diffuser to use!
>
> > > >> I just want to cry!!! Elevation isn't going to fix this one! (not
> > that
> > > >> I have a Lotus to diffuse it anyway!)
> > > >> =(
>
> > > > --
> > > > You received this message because you are subscribed to the Google
> > > > Groups "Everything doTERRA" group.
> > > > To post to this group, send email to
> > everythingdoterra@googlegroups.com
> > > > To unsubscribe from this group, send email to
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> > > > For more options, visit this group at
> > > >http://www.everythingdoterra.com
>
> > > --
> > > PAT LEAVITT
> > > FOUNDING DIAMOND CONSULTANT
--
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