Sunday, 27 January 2013

Re: [Everything doTERRA] Can someone please explain AR Balance??

I'm not sure exactly what is going on... but I know when I get confused, if I check the 'account summary' section in my back office i can usually make more sense of everything, since it shows the 'big picture' and not just the specific check.

Cara

On Sunday, January 27, 2013 10:08:00 AM UTC-6, Patricia Leavitt wrote:
I would talk to someone else in accounting not in customer service.

Pat

On Sun, Jan 27, 2013 at 7:39 AM, Emily Drolshagen <emily.dr...@gmail.com> wrote:
this is not what doterra told me.  they could not explain it in a way i could understand.  my checks have never been less than 12 and i still have a random amount deducted from my check under AR even tho all my checks are even larger now.  fyi.  call doterra.  see if they make sense to you.  they didn't to me.  i'm sure everything is 'right' but i'm not sure i'll understand.  they informed me this was def not a mistake.  check more stubs i think more of you will find this is the case with your own checks not just a few of us.

emily

On Sun, Jan 27, 2013 at 7:30 AM, Patricia Leavitt <doterra...@gmail.com> wrote:
When I started with doTerra I saw this same minus sign next the an amount. I called doTerra and they explained that it was money in account receivables that was not included on a check sent to me because when I earned it, it was less than the 12.00 minimum for sending you a check. I suggest you call doTerra and see if I was told incorrectly, I always have an AR balance for one reason or another and use it for shipping costs when I order my free oil with points.

Pat


On Sat, Jan 26, 2013 at 8:02 PM, Lisa Diamond <lisa...@gmail.com> wrote:

This isn't an additional amount being added, it's being subtracted from my checks, each check. There is a field called ar which I believe stands for accounts receivable. Each check, which is a different amount, also has a different ar amount being subtracted, as if I owe doterra money. Like I said, none of my customers have canceled any orders so I shouldn't owe anything. Therefore can someone please explain why different amounts are being deducted from my amounts earned?

On Jan 26, 2013 7:35 PM, "Patricia Leavitt" <doterra...@gmail.com> wrote:
doTerra does not send out checks for less than $12.00 so if you have earned this amount or lower it will go to your account balance.

Pat

On Sat, Jan 26, 2013 at 4:29 PM, Lisa Diamond <lisa...@gmail.com> wrote:
Ok so for the last few checks I've received, I've noticed a deduction in the AR balance section. The amount has varied on each check. Sometimes it is $2 and sometimes it is as much as $11. Can someone please explain why I am being docked these wacky amounts on each check?? It is my understanding that none of my orders from customers have been cancelled or changed yet this is the 4th check I've received that has had a deduction in the AR field. Suggestions appreciated, thanks!!

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