[Everything doTERRA] LLV and diarhea

I have a husband and wife that have both been on the lifelong vitality for about a year and a half.  They say the whole time they have had, not really runny diarhea, but soft stools all along, is this normal.  I said no, I didn't think so.  They said it has been since they have been on LLV.  Any thoughts, they are wondering if it is the LLV.  They have done the cleanses, use all the oils for their medical needs, but that seems to have been there for this whole last year and a half.  Any feedback?  It is not like they are not used to it, or just starting, any thoughts?

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