[Everything doTERRA] Ipad

Has anyone tried to enroll someone using an iPad. I have tried
numerous times and when I get to the final step it says "error"
application has timed out please re-enter. I have called Apple and we
went through numerous things and it still says that error. I can type
fast so I know that's not it. Has anyone else had this issue? I
called Doterra and the young lady I spoke with had never heard of this
issue. Any help would be much appreciated seeing I bought the iPad to
take and enroll right on the spot.
Cheers,
Luna

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