I just took a nut cracker and twisted it off woithout any more problems. Cap went back on and off with ease after the initial seal had broken.
Jan Martinez
jcm899@aol.com
mydoterra.com/1661
jcm899@aol.com
mydoterra.com/1661
-----Original Message-----
From: Amber Loves Doterra <amberlovesdoterra@gmail.com>
To: Everythingessential <Everythingessential@googlegroups.com>
Sent: Mon, Mar 24, 2014 12:27 pm
Subject: [Everything doTERRA] Re: Deep Blue bottle with stuck cap
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-- From: Amber Loves Doterra <amberlovesdoterra@gmail.com>
To: Everythingessential <Everythingessential@googlegroups.com>
Sent: Mon, Mar 24, 2014 12:27 pm
Subject: [Everything doTERRA] Re: Deep Blue bottle with stuck cap
I would email doTERRA. They have amazing customer service and will get back to you very fast! I received a broken deep blue once and they replaced it :)
On Monday, March 24, 2014 8:16:46 AM UTC-4, Gayle S wrote:
-- On Monday, March 24, 2014 8:16:46 AM UTC-4, Gayle S wrote:
I purchased some oils last week and received a Deep Blue bottle that neither I nor my husband can get the cap off. The cap sounds like it's skipping and won't grab to allow us to turn off the lid. I remember Peggy Smith saying that they tend to stick a lot, but this one appears to be damaged in some way. Has anyone had one like that? Have you found a way to remove the cap by damaging it just enough to remove it without breaking the bottle? I could put the oil in another bottle if only I could just get the lid off! Thanks for your help.
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