When talking about a free oil there are two things going on in this conversation. With an LRP order of 125 pv before the 15th of the month you receive the free "product of the month" which is typically $10 to $12 U.S. value. For October that free pruduct is Lemon oil. The Immortelle oil is a seperate promotion that doTERRA has added for this month. The way to receive that oil is with an order of 200 pv. So, with a 200 pv order for October you will receive, for free, Lemon and Immortelle.
Have a nice day.
Deidre
Debie <storybookinit@comcast.net> wrote:
>I'm also perturbed by this. I live in Japan and needed to have my
>order shipped and to me before the 8th if possible. I purposefully put
>the date for the 1st thinking that there might be the possibility of
>Saturday hours. I am $40 away from the $200 and debated on a few
>additional items I wanted to try but decided against. I would totally
>have gotten them if I had known. The problem I have is the fact that
>my calendar is a day ahead of the USA and as such when I'm changing my
>autoship (this is only my second one) I had to have it done by Sept
>30th but this was actually the 29th in the USA. DoTERRA goes by where
>you live so in actuality we did not even get the specials on the 1st
>but on the 2nd. I will be staying up late Monday night (as in past
>midnight) so I can get a call into the office first thing on morning.
>I have never called them (Does anyone know what number I call?) and I
>am hopeful it has not shipped or that an additional order can be
>"added".
>
>The frustrating part is that the literature tells us that any order
>over $125 will receive a free gift that month (if you are using the
>autoship). I wasn't worried about the 10% off selection (I'd like to
>get that now though) since I am still very new to the oils and such
>but I just figured that with my order being over the $125 AND it was
>before the 15th that the office would just automatically add the free
>product to my order. I guessed wrong I see.
>
>I hope if there are some who are decision makers with the company and
>read this will see the benefit of a little advanced notice for the
>following month regarding monthly specials. In my view it really
>doesn't make sense not to since the specials run for those who order
>before the 15th of the month anyway. It's not like they will wait to
>put their order in because of the special the following month.
>
>Live and Learn. Not bitter or upset just a little frustrated is all. I
>really don't have the option to send the whole package back and wait
>for a replacement. Getting packages here is sometimes a true lesson in
>patience. Some come within a week and others can take 2 months. :)
>
>Debie
>
>On Oct 2, 2:57 am, Lynn <jpro...@q.com> wrote:
>> I put in a 180 pv loyalty rewards order set to go out on the 1st as
>> usual. It was invoiced today but now I see with a 200pv order you get
>> a free immortelle! I wish they would let us know a day in advance the
>> specials so that the people who have their loyalty rewards orders
>> going out on the first could take advantage of it. Does anyone know of
>> a way to fix this now?
>
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