[Everything doTERRA] Red mark appears after using Deep Blue

I have a person that recently started using the essential oils for eczema. She came to my house with her family to discuss what would work best for her issue. We went over the reasons why her body was causing this problem and went over the cleansing processing. I gave her samples of some of the oils to try which she has been using.  Later she purchased deep-blue for aches and pains a few weeks ago.

I just heard from her and she said she was picking up her 1 year daughter and felt a pain around her neck and back. She grabbed the deep blue the applied to the pain area. Now she says she has a red patches on the areas she applied the oil. She said she has used the deep blue on her legs with no problem. She said the red marks look more like a burn.  Does anyone have any thoughts on this?

BTW, she loves the oils and wants to continue using them.

Carol

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