Re: [Everything doTERRA] Re: spa mist diffusers

I have 5 of 13 not working so far.  Some of those 5 have come back to life by cleaning them really well on the inside with HOT water three time WITHOUT getting the insides wet.  I doubt we will buy these again although they really do help people feel excited about the oils!

On Sunday, May 20, 2012 9:25:02 PM UTC-7, Deidre Bowman wrote:

I have had the same trouble. When I tried to reach myoilbusiness I could not get anyone to answer the phone. I have two of 4 not working and I am not very happy with that situation. Currently I can not use them incentives. Does anyone have any more ideas of what to do with them?

Deidre Bowman

Oil4That

doTERRA IPC# 21462

On May 20, 2012, at 10:08 PM, Lisa Kelly <maritlab@aol.com> wrote:

I have atleast one of 8 that doesn't work!:(

On May 20, 11:33 am, Dan McLeod <mcleod....@mindspring.com> wrote:

I, too had trouble with the diffusers.  I bought 8 & 2 didn't work at all.  I called the company & they were not very helpful.  I wanted the two

replaced with new ones and they said they would only replace with the exact ones I had originally ordered.  I had to pay for shipping them

back which wasn't cheap.  I don't know about the other 6.  My customers have bought them & I am holding my breath hoping they will work.

I was not impressed at all with the customer service.  I emailed, and spoke with a person (after calling 3 times) & still wasn't satisfied with their

solution - was told that is the best they could do. ugh

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